Frequently Asked Questions
Answers to Your Common Therapy Questions
Therapy is the process of meeting with a therapist to help resolve problematic behaviors, feelings, relationship and/or family issues, beliefs, and thoughts. Each journey is different, and we respect either how long, short, difficult, or easy the journey may be. We do not discriminate based on race, age, sexuality, and/or religion.
We follow all HIPAA guidelines, and we are compliant with all regulations. We take all measures to ensure that your privacy and confidentiality are a priority.
Currently, we accept all state Medicaid plans (Health Plan of Nevada, FFS, Anthem/BCBS, Molina, SilverSummit, CareSource) and most commercial insurance, including but not limited to:
- Anthem Blue Cross/Blue Shield Healthcare Solutions
- Health Plan of Nevada
- UMR
- Teacher's Health Trust
- Cigna
- Aetna
- ChampVA
- Tricare
- Harmony
- United Healthcare (UHC)
- Medicare (due to supplements, we will need to determine eligibility)
However, if you are underinsured or not insured, we also offer student intern sessions, as we are a teaching facility. Our sliding fee scale is as low as $0. Please call/email us to confirm if we take your insurance.
If you are enrolled in two different health insurance plans, it is essential to let us know during your call. The coverage is not self-selected, and both plans will need to be coordinated. Not informing us may result in you being financially liable, as your coverage influences possible copays, authorized providers, and settings.
We can conduct virtual sessions! However, it is dependent on your coverage and the availability of our therapists. We can determine eligibility during your initial call.
We know it can be hard to ask for help. As the client, you have the right to cancel services anytime. We applaud your courage and thank you for choosing to see our therapists here at Perceptions Counseling Center.